FAQ & Support

Your Pixie Tunes Premium contains the following

1. Pixie Tunes Dual High Fidelity speakers with volume selector switch and comfort cable
2. Two pairs of hydrogel adhesive patches to stick speakers on belly
3. Precision stereo audio splitter for simultaneously listening to crystal clear sounds with your baby
4. Cushioned carry case with pull string lock tab to store your Pixie Tunes speaker system

Your Pixie Tunes Elite contains the following

1. Pixie Tunes Headphone adapters
2. Two pairs of hydrogel adhesive patches to stick speakers on belly
3. Precision stereo audio splitter for simultaneously listening to crystal clear sounds with your baby
4. Cushioned carry case with pull string lock tab to store your Pixie Tunes speaker system

Your Pixie Tunes Premium is compatible with all cell phones, tablets and mp3 players which support an audio output jack.

Your Pixie Tunes Elite is compatible with Air pods, Apple iPhone (5th generation and beyond), iPod Nano (7th generation), Samsung Galaxy (S6 and beyond).

You will need a stereo to lightning adapter to use Pixie Tunes with newer models of the iPhone. You can purchase one here.

You will need a stereo to USB-C adapter to use Pixie Tunes with newer models of the Android devices. You can purchase one here.

You don’t need any APP to use Pixie Tunes. Simply plug into your phone and its ready to play.

1. Before using Pixie Tunes, gently wipe your skin to remove all lotions and body oil. The adhesive patches stick best on fresh cleansed skin.
2. After attaching the adhesive patches on the speakers, securely place the speakers on one spot on your belly. Do not move the speakers or remove and replace them during a session as it will reduce the life of the adhesive patches.
3. To increase life of the patches, do not remove the adhesive from the speakers after use. Place the speakers with adhesive on the transparent adhesive strip that came with the gel patches. This will prevent the adhesive gel patch from loosing its adhesiveness and prevent dirt buildup. Do not touch the patches or let them come in contact with other surfaces except skin.
4. Over time, as adhesive patches come in contact with your skin, body oil will reduce adhesiveness. If this happens, place a few drops of water on them and rub gently with your finger to clean them. Re-apply after the patch dries.

• Pixie Tunes Pregnancy Speakers can be used with any standard digital audio playback device including your cell phone, mp3 player and portable music systems. Follow the steps below to correctly setup and use your Pixie Tunes system.

• Peel the white paper from the top of the transparent adhesive patch strip. Do not touch the adhesive patches.

• Press the Pixie Tunes speaker firmly onto the gel patch, ensuring that the gel is on the middle of the speaker.
  

Pixie Tunes Premium

To play music attach Pixie Tunes Premium on your belly and insert the other end into your phone, tablet or mp3 player (use adapter if needed). Now you can play music to your baby.

Pixie Tunes Elite

Place your wired/wireless ear buds in the Pixie Tunes Elite baby bump adapter and attach on belly and  insert the audio jack into your  audio device and Pixie Tunes is ready to use in seconds without any special APP.

To play live sounds from family and friends, use the included sound splitter.

To play live sounds from family and friends, use the included sound splitter.

Insert Pixie Tunes adapter headphones into jack (1).
Insert your second headphones with microphone into jack (2).
Insert plug (3) in your cell phone.
Phone calls will now be played back in crystal clear sounds to your baby.

Have your baby listen to cute conversations with your loved one far away. Sing lullabies and have send special messages to your baby with Pixie Tunes.

1. After attaching the adhesive gel patches on the speakers, se­curely place the speakers on one spot on your belly. Do not move the speakers or remove and replace them during a ses­sion as it will reduce the stickiness of the adhesive gel patches.
2. To maintain stickiness of the adhesive gel patches, do not remove them from the speakers after use. Place the speakers with adhesive on the transparent adhesive strip that came with the gel patches. This will prevent the adhesive gel patches from loosing its stickiness and prevent dirt buildup. Do not touch the patches or let them come in contact with other surfaces.
3. Over time, as adhesive gel patches come in contact with your skin, body oil will reduce stickiness. If this happens, place a few drops of water on the adhesive patches and rub gently with your fingers. Re-apply after the patch dries.

Pixie Tunes adhesive patches are manufactured using skin-safe hydrogel. The life of the adhesive patch varies depending on the duration of use, your skin type and care taken.

1. After use, do not remove the adhesive from the speakers. Place the speakers with adhesive on the transparent adhesive strip that came with the gel patches. This will prevent the adhesive gel patch from loosing its adhesiveness and prevent dirt buildup.
2. Use a fresh pair of adhesives when replacing an old pair.  Do not mix old and new adhesives.

Each adhesive patch lasts 20 – 30 sessions. You should replace them after they start to lose their adhesiveness.

You can purchase adhesives here.

Use the included precision audio splitter for shared listening. With the audio splitter, you can simultaneously listen to what’s playing to your baby in the womb. The audio spliter comes with two jacks and a plug.

For simultaneous listening, insert Pixie Tunes and your headphones into the jacks. Insert the splitter plug in your audio device.

Yes, Pixie Tunes Premium pregnancy speakers have a volume limiter switch to safely playback sound to your baby in the womb. The volume limiter switch has a PRE and POST level. Both PRE and POST levels are safe for your baby in the womb. You can chose the desired setting by moving the slider left or right.

The PRE setting is the low volume setting. Use the PRE volume seting used when playing music to your baby in the womb.

The POST seting is the high volume seting. Use the POST volume seting when playing voice recordings, voice messages or soft music to your baby in the womb.

For best results, it is recommended to use Pixie Tunes speakers with included pair of adhesive gel patches. Pixie Tunes can also be used just as well without the adhesive patches.

To use the system without adhesive patches, simply place the two High Fidelity PixieTune speakers into your pregnancy support garment or maternity pants. Ensure that the speaker cables are lose so you do not accidentally pull or tug on them. Do not apply too much pressure to the Pixie Tunes speakers or to the garment.

The Pixie Tunes system is not waterproof. Do not immerse in water. Do not operate with wet hands.

To clean your Pixie Tunes, scrub gently with a soft dry cloth. To disinfect your Pixie Tunes, use lint free alcohol wipes.

You can register your Pixie Tunes here.

The Pixie Tunes system have a 1 year manufacturers warranty against defects in material and workmanship under normal use from the date of purchase. This warranty is non-transferable and does not cover misuse, abuse or damage from ordinary wear and tear and neglect. Read more about warranty here.

If you still need assistance, please fill the form under Contact Us section or call us at (800) 230-6775.